Memory in the small: an application to provide task-based organizational memory for a scientific community

نویسندگان

  • Mark S. Ackerman
  • Eric Mandel
چکیده

Many forms of organizational memory must exist embedded within the organizational processes and tasks. This paper argues that "memory-in-the small," memory utilized in the performance of an organizational task, can serve as an effective performance support mechanism. By basing organizational memory upon organizational tasks (and basing task support upon organizational memory), organizational memory systems can provide additional and necessary support services for organizations and

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تاریخ انتشار 1995